Knowledge base
Guides and step-by-step instructions for your domains, DNS, email and the customer panel.
Topics
Getting started
The customer panel, signing in with SMS verification and your account details.
3 articles →Domain names
Nameservers, transfers, owner changes, renewals and cancellations.
7 articles →Extensions
The rules per extension: .nl, .be, .eu, .de, .com, .net, .org and .nu.
7 articles →DNS and email
DNS records, email security (SPF, DKIM, DMARC), DNSSEC and more.
7 articles →Web hosting (DirectAdmin)
Managing your website, email, databases, SSL and backups in DirectAdmin.
24 articles →Invoices and payments
Viewing and paying invoices, direct debit.
2 articles →Support
Getting help, sending documents and common terms.
3 articles →Most read
- Changing nameserversDecide where your domain's DNS lives: with Knippin, on your hosting server or with another provider.
- .com, .net and .orgInternational extensions: transfer lock, the 60-day rule, transfers within 5 days and the redemption period.
- Quick start: your customer panelA tour of the Knippin customer panel: where to find your services, invoices and support.
- Signing in with SMS verificationHow to set your mobile number for two-step verification, and how safe locations and remembered devices work.
- Sending a safe copy of your IDSometimes we need a copy of your ID, for example to recover a domain. Here is how to send it safely.
- WHOIS and privacyWhat WHOIS shows about your domain and how your privacy is protected.
Still stuck?
Create a ticket in the customer panel or call us on 0475 227 400. We are happy to help.
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