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Making and restoring backups

Knippin makes a backup every night. Here is how to restore a file, database or mailbox yourself, or make an extra backup.

Updated on 5 November 2026

Automatic backups

Knippin automatically backs up your web hosting package every night: website, databases, email and settings. You can restore from it yourself with Backuply, going back days, weeks and months.

Restoring with Backuply

  1. Go to Extra Features → Backuply Incremental Backups.
  2. Under Restore & Download, choose what to restore:
    • Full Backups: the whole package;
    • Home Directory: files and folders, including single files;
    • Database: a database;
    • Email Accounts: email addresses with their mail;
    • plus Domains, Database Users, Cron Jobs and FTP Accounts.
  3. Choose the backup date and what to restore, and start the restore. You can also download instead of restoring.

Backuply in DirectAdmin

View & Manage shows your downloads (View Downloads) and what happened (Logs).

Restoring overwrites the current version. Not sure? Download first, or restore a single folder instead of everything. Or create a ticket and we will help you.

Making a backup yourself

About to make a big change, such as an update or a move? Make a backup yourself first.

  1. Go to Advanced Features → Backup and Restore.
  2. Under Domains, choose all domains or only some.
  3. Under Options, choose what to include: website files, email addresses and mail, forwarders, FTP accounts, databases and more.
  4. Click Backup.

Making a backup yourself in DirectAdmin

The backup is made in the background and you get a message when it is ready. The file goes into the backups folder in your account, so you can download it via the File Manager or FTP.

Such a backup counts towards your disk space. Download it, then delete it from backups.

Restoring your own backup

  1. Go to Advanced Features → Backup and Restore and choose Restore Backup.
  2. Choose the backup file from the backups folder and what to restore.
  3. Start the restore.

Restoring a backup in DirectAdmin

Using WordPress? You can also back up each site in Softaculous.

More about Web hosting (DirectAdmin)

Still stuck? Create a ticket in the customer panel or call us on 0475 227 400. We are happy to help. Create a ticket →