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SSL certificate and https

How your website gets a free certificate automatically, and how to always send visitors to https.

Updated on 5 November 2026

With an SSL certificate your website is available via https:// and visitors see a padlock. At Knippin, DirectAdmin arranges this automatically and free of charge with Let's Encrypt.

Automatic certificate

As soon as your domain points to the hosting server, DirectAdmin requests a certificate for the domain, www, your subdomains and mail. It is renewed automatically too, so you do not need to do anything.

Go to Account Manager → SSL/TLS Certificates to see the status:

  • Certificate list: the existing certificates, with their names (DNS Names) and expiry date (Expires).
  • DNS names without TLS certificate: names that do not have a certificate yet.
  • Failed HTTP checks: names for which it fails because they do not (yet) point to this server.

SSL certificates in DirectAdmin

No certificate?

Is your domain listed under Failed HTTP checks? Then it does not point to your hosting server. That is normal shortly after a transfer or when the DNS is hosted elsewhere. Check the DNS records or nameservers. Once that is right, the certificate follows by itself within a few hours.

Under ACME settings, automatic requests (Enable ACME) are on, with Let's Encrypt as the issuer. Leave this as it is.

ACME settings in DirectAdmin

Always https

Want visitors to always land on the secure version, even when they type http://?

  1. Go to Account Manager → Domains and click the domain.
  2. Tick Force SSL with https redirect and click Modify.

Forcing https for a domain

Only do this once the certificate works, or visitors will get an error. The same page has HSTS: it makes browsers remember that your site only works over https. Only turn it on when every name, including subdomains, has a working certificate.

Using WordPress? Also set both addresses to https:// in WordPress under Settings → General.

Your own certificate

Have a paid certificate, for example with organisation validation (OV/EV)? Create a ticket and we will install it for you. For most websites, the free certificate is just as secure.

More about Web hosting (DirectAdmin)

Still stuck? Create a ticket in the customer panel or call us on 0475 227 400. We are happy to help. Create a ticket →